Andy Kollmorgen

I'm a long-time investigative journalist who started off in New York City, ended up in Sydney, and likes nothing better than to shine a spotlight on underhanded behaviour in the consumer marketplace. The Investigations Team's work often focuses on financial harm to vulnerable people at the hands of corporations and businesses. I came to CHOICE in late 2010 by way of the Australian Securities and Investments Commission, a role that was preceded by a stint at the Australian Financial Review. I've also been a comms manager for a sales-driven boutique financial services firm in Sydney – an experience that inspired me to apply for the ASIC job. I research and report on a wide range of issues in the consumer marketplace – there never seems to be a shortage of them. I'm a former member of the NSW Fair Trading Advisory Council. You can find me on Twitter and LinkedIn. Recent articles by Andy TPG email cancellations causing chaos, but there may be an upside Cigno payday loan charging 800% declared illegal These are the most complained about businesses in 2023 3 out of 4 Australians harmed by a data breach CHOICE report: Extreme weather putting home insurance out of reach Why are we still paying billions in bank fees?

Is car hire insurance worth it?

August 30, 2025August 1, 2023 by Andy Kollmorgen | Jodi

Do you need to buy car hire excess insurance over the counter or are there better alternatives to reduce your excess?

August 30, 2025July 28, 2023 by Andy Kollmorgen

The big banks posted sky-high profits during a cost-of-living crisis. Why are we still paying $3.2 billion in fees?

August 30, 2025July 25, 2023 by Andy Kollmorgen

From investment to phishing and remote-access scams, over-65s are losing more money than any other age group.

August 30, 2025July 12, 2023 by Andy Kollmorgen

The uptake of contracts for difference and other volatile investments is high among rookie investors.

August 30, 2025July 4, 2023 by Andy Kollmorgen

Our latest national Consumer Pulse survey shows that nine out of 10 Australians are facing higher costs as inflation bites.

August 30, 2025July 3, 2023 by Andy Kollmorgen

The regulator temporarily stopped the sale of policies from 38 pet insurance brands due to concerns they weren’t right for their intended customers.

August 30, 2025June 27, 2023 by Andy Kollmorgen

Sydney, Brisbane and Melbourne motorists pay a lot to drive on Linkt toll roads, but a missed toll payment can cost much more.

August 30, 2025June 23, 2023 by Andy Kollmorgen

The scheme will help protect Australians from dodgy financial operators who can’t pay mandated compensation.

August 30, 2025June 20, 2023 by Andy Kollmorgen

The National Debt Helpline is receiving calls from people who are fully employed and still can’t pay their bills.

August 30, 2025June 5, 2023 by Andy Kollmorgen

Many Queenslanders are struggling to keep a roof over their head as rents rise an average 23%.