Travel insurance for a pre-existing medical condition

• Medical conditions you’re travelling to seek medical treatment or review for
• Conditions involving drug or alcohol dependency
• Conditions for which you’re awaiting surgery, treatment, investigation or procedures
• Conditions with a terminal prognosis

This also includes any travel booked or undertaken against the advice of a medical practitioner.

• Chronic lung conditions
• Cardiovascular disease
• Reduced immunity
• Cancer (some policies automatically cover skin cancer but not melanoma)
• Anxiety
• Depression
• Heart-related medical conditions

Below is a list of conditions that might usually be covered, with specific restrictions. 

• Acne
• Allergies 
• Asthma
• Blindness and low vision
• Cataracts
• Corneal graft
• Coeliac disease
• Deafness
• Dermatitis
• Ear grommets
• Eczema
• Gastric reflux
• Gout
• Hiatus hernia
• High cholesterol/hypercholesterolaemia
• High blood pressure/hypertension
• Hip replacement
• Knee replacement
• Macular degeneration
• Menopause
• Underactive thyroid/overactive thyroid

Travel insurance is essential in the case of illness or injury while travelling. Overseas medical costs can be extortionate, and if you have an existing medical condition, it increases the chance you may need medical attention on your trip – that’s why insurers charge you extra. 

So if you can get cover for your pre-existing medical condition, it’ll take a bit of worry out of your trip. But even if you’re willing to pay extra, getting cover for an existing condition isn’t always easy.

What is a pre-existing medical condition?

A pre-existing medical condition is a medical condition that you had before you bought your travel insurance.

Different travel insurers will have their own specific definitions, but it’s usually a diagnosed medical condition that you’ve had or received any form of medical advice, treatment or medication for, in a specified time period before you bought your policy.

Most insurers would cover a condition if it hadn’t led to treatment in the one to two years before you booked your trip, but others may specify five years or longer

The ‘specified time period’ wording is worth paying attention to. If, for example, your condition last showed symptoms 18 months ago, but the time period specified by the insurer is 12 months, then you’ll be covered subject to the other conditions of the policy.

The insurance contract regulations set the time period as six months by default. Unfortunately, insurers can get around this six-month rule and exempt themselves simply by burying an exclusion or limitation in the product disclosure statement (PDS).

Insurers’ definitions vary as to what the specified time period is. Most insurers will cover a condition if it hadn’t led to treatment in the one to two years before you booked your trip, but others may specify five years or longer.

What’s covered, and what’s not

There are often a lot of hoops to jump through to get cover for pre-existing conditions. 

Insurers can:

• exclude pre-existing medical conditions altogether
• include a list of accepted pre-existing medical conditions (specified in the PDS)
• restrict cover for generally accepted conditions depending on other conditions you might have, or only cover some symptoms (for example, allergies may be covered, but not anaphylaxis)
• subject you to an assessment for cover of your medical condition and charge a fee to complete this assessment (whether you get cover or not)
• deny you cover for a medical condition on application.

Even if you survive that minefield, you may then have to fork out several thousand dollars for the privilege of getting cover for your condition.

Which policies cover pre-existing medical conditions?

A travel insurance policy’s PDS will list the pre-existing conditions that it automatically covers. If a condition is not listed as automatically covered, then you may be able to apply to the insurer to cover your condition.

The table below details which funds have a list of pre-existing conditions they automatically cover, and whether or not they give you the option to apply to have your condition covered (if it’s not on their automatically covered list).

For example, if you have asthma, you might like to choose a fund that has asthma listed in its covered conditions – or at the very least, one that lets you apply for asthma to be included in your coverage.

For the specified time period, the lower the number, the better. Read on below the table for more information.

Travel insurance cover for pre-existing medical conditions Insurer – Policy Time period (months)* Has a list of covered conditions^# Considers cover upon application 1Cover – Comprehensive 12 months No Yes 1Cover – Medical Only 12 months No Yes AANT – Basics 12 months Yes Yes AANT – Essentials 12 months Yes Yes AANT – Premium 12 months Yes Yes AHM – Comprehensive 12 months Yes Yes AHM – Medical Only 12 months Yes Yes AllClear – Gold 24 months No Yes AllClear – Gold Plus 24 months No Yes AllClear – Traveller 24 months No Yes Allianz – Basic N/A No No Allianz – Comprehensive 24 months No Yes Battleface – Covid Essentials 24 months Yes No Battleface – Discovery 12 months Yes No Bupa – Comprehensive 12 months Yes Yes Bupa – Essentials 12 months Yes Yes Cover-More – Basic 12 months Yes Yes Cover-More – Comprehensive 12 months Yes Yes Cover-More – Comprehensive Plus 12 months Yes Yes FastCover – Basics 36 months No Yes FastCover – Comprehensive 36 months No Yes FastCover – Standard Saver 36 months No Yes Flight Centre – Bronze 24 months Yes Yes Flight Centre – Gold 24 months Yes Yes Flight Centre – Silver 24 months Yes Yes Go Insurance – Go Basic 3 months Yes Yes Go Insurance – Go Plus 3 months Yes Yes InsureandGo – Bare Essentials 12 months No Yes InsureandGo – Gold 12 months No Yes InsureandGo – Silver 12 months No Yes Jetstar – Comprehensive 12 months Yes No Medibank – Comprehensive 12 months Yes Yes Medibank – Medical Only 12 months Yes Yes NIB – Comprehensive 6 months Yes Yes NIB – Essentials 6 months Yes No NRMA – Comprehensive 12 months Yes Yes NRMA – Essentials 12 months Yes Yes PassportCard – Basic 6 months Yes Yes PassportCard – Comprehensive 6 months Yes Yes Qantas – International Comprehensive 12 months Yes Yes RAA – Basics 12 months Yes Yes RAA – Essentials 12 months Yes Yes RAA – Premium 12 months Yes Yes RAC – Comprehensive 12 months Yes Yes RAC – Essentials 12 months Yes Yes RAC – Medical Only 12 months Yes Yes RACQ – Premium 12 months Yes Yes RACQ – Saver 12 months Yes Yes RACQ – Standard 12 months Yes Yes RACT – Comprehensive 12 months Yes Yes RACT – Essentials 12 months Yes Yes RACT – Saver 12 months Yes Yes RACV – Basics 12 months Yes Yes RACV – Comprehensive 12 months Yes Yes RACV – Essentials 12 months Yes Yes Southern Cross Travel Insurance (SCTI) – Comprehensive 36 months No Yes Southern Cross Travel Insurance (SCTI) – Medical Only 36 months No Yes Tick Travel Insurance – Basic N/A No No Tick Travel Insurance – Budget N/A No No Tick Travel Insurance – Standard 12 months No Yes Tick Travel Insurance – Top 12 months No Yes Travel Insurance Direct – Basics 6 months Yes No Travel Insurance Direct – The Works 6 months Yes No Virgin Australia – International Plan (bought with flight purchase) 12 months Yes No Virgin Australia – Travel Safe International 12 months Yes Yes Virgin Australia – Travel Safe Plus International 12 months Yes Yes WAS Insurance – Covid Essentials 24 months Yes No WAS Insurance – Discovery 12 months Yes No Webjet – Travel Safe International 12 months Yes Yes Webjet – Travel Safe Plus International 12 months Yes Yes World Nomads – Explorer 6 months Yes No World Nomads – Standard 6 months Yes No World2Cover – Basics 12 months Yes Yes World2Cover – Essentials 12 months Yes Yes World2Cover – Top 12 months Yes Yes Worldcare – Comprehensive 24 months No Yes Worldcare – Essential 24 months No No

* The time period before booking your trip that a medical condition (that isn’t specifically excluded) would be covered if it has not given rise to symptoms or required medication or treatment. 

If your medical condition is on the insurer’s ‘Covered Conditions’ list, then the time period might be longer than what’s specified above. 

For example, Go Insurance’s specified time period is 90 days (3 months), but if your condition is on their ‘Covered Conditions’ list, and you’ve been hospitalised for that condition within 24 months of booking the trip, then it may not be automatically covered. You’ll need to fill out a form to apply for cover.

^#This indicates whether or not the insurer has a list of pre-existing conditions that they automatically cover. For some insurers, conditions on the ‘Covered conditions’ list might only be automatically covered if you don’t have other existing medical conditions beyond those on the list.

CHOICE tip: Filling out assessment forms for your medical condition can be time-consuming and frustrating, but try at least three different insurers because premiums and cover vary widely.

How you’re assessed for a pre-existing medical condition

Many Australian insurers use a ‘black box’ risk rating system to assess your condition, such as that provided by insurance technology firm Verisk.

The systems may contain a list of health conditions, each of which is assigned a risk factor. Depending on how high this risk factor is, the insurer can choose to rule out cover, or offer cover for an extra premium.

Credit card travel insurance and pre-existing medical conditions

Some credit cards come with travel insurance policies that may cover pre-existing medical conditions. 

However, policies that come with credit cards vary just as much as standalone travel insurance policies, so you need to read the terms and conditions carefully to understand whether you’re automatically covered, whether you need to apply for cover, or if there’s no cover at all for pre-existing medical conditions.

Bear in mind that some credit card travel insurance policies require you to activate your insurance before you leave. Some people may find this a bit of a pain, but with pre-existing medical conditions it may actually be an advantage, since it will prompt you to check your cover.

What to do if you can’t get cover for a pre-existing medical condition

If you’re denied cover for your pre-existing medical condition, or if you can’t afford the extra premium, you may still be able to buy a travel insurance policy. 

You’ll need to declare your condition to your insurer. They may then offer you travel insurance cover, but will issue a certificate that says you won’t be covered for any claim that arises because of your pre-existing medical condition.