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Last updated: 21 November 2024
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Matthew By Matthew

Our survey results reveal the instore and online shops for buying electrical appliances. We asked over 3500 CHOICE supporters for their opinion on whether they are satisfied with various retailers in Australia, including Myer, JB Hi-Fi, Harvey Norman, E&S Trading, Amazon, Appliances Online and more.

Retailers are listed twice if there is an online and brick-and-mortar version of the store.

  • Range of products & brands available
  • Value for money
  • Ease of use of website
  • Payments options
  • Delivery
  • Return process
  • After-sales service
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Matthew

I've worked for CHOICE for roughly 20 years, from customer service to testing and content production and now to Director of Reviews and Testing, which conducts all the testing content for CHOICE. My background in IT started my path in testing for CHOICE Computer, but CHOICE has a strong call for me because of two core elements - it's a for-purpose business that is mission driven. That mission attracts a range of passionate people, including our staff and members alike, dedicated to making Australia more fair, safe and just for Australian consumers.  My educational background is in Ethics and I currently sit as a council member on the Standards Australia Council, representing CHOICE. I'm also one of the people that add up the energy and carbon credits to make sure we stay carbon neutral. You can find me on LinkedIn.

I've worked for CHOICE for roughly 20 years, from customer service to testing and content production and now to Director of Reviews and Testing, which conducts all the testing content for CHOICE. My background in IT started my path in testing for CHOICE Computer, but CHOICE has a strong call for me because of two core elements - it's a for-purpose business that is mission driven. That mission attracts a range of passionate people, including our staff and members alike, dedicated to making Australia more fair, safe and just for Australian consumers.  My educational background is in Ethics and I currently sit as a council member on the Standards Australia Council, representing CHOICE. I'm also one of the people that add up the energy and carbon credits to make sure we stay carbon neutral. You can find me on LinkedIn.