Hi, I'm Denis Gallagher. You might know me from such things as gadgets, phones (landline and mobile), cameras and home entertainment gear. While I've produced tests for ceiling fans, gas heaters, vacuum cleaners and BBQs, these days the digital home is where the heart is. Before CHOICE, I learned how to break technically complex subjects down to understandable and entertaining chunks. I hate seeing companies take advantage of consumers and at CHOICE I get to fight back on your behalf. Life before CHOICE included being assistant editor for Your Computer magazine in the mid 1990s and later editor of a design magazine called PIXELmag. I also contributed photography and tech articles to SMH, PC World, PC Authority, and Green Guide. After indulging my passion for golf as assistant editor at Golf Australia for a couple of years, I thought it might be time to get a real job. Arriving at CHOICE just before Christmas 2006, everyone was on annual leave so I basically sat alone at my desk till mid-January 2007. I've been pretty busy since then, though! You can find me on LinkedIn.

In my current role I manage a range of product review projects for CHOICE. Most product reviews are done here in the CHOICE labs, but my focus is on those projects where we partner with external labs or data sources.  For some product types, CHOICE doesn't have the facilities to perform testing, and usually it wouldn't be practical or economic for us to build them. So we partner with other expert labs for some tests, including solar panels, electric heaters, air purifiers and detergents. For some other projects we make use of government energy registry data, including air conditioners and heat pump hot water systems. I also manage our testing services through our commercial arm, Test Research, and I'm CHOICE's NATA Authorised Representative for all matters relating to to our lab's formal accreditations. I'm involved with the standards committee for air conditioners. I often liaise with government and industry in areas such as product safety and regulation.  In over 20 years at CHOICE, I've had a variety of positions, writing content and managing lab teams for a wide range of products, including children's products, kitchen appliances, laundry appliances, garden power tools and more. My background is in science and technology. I have a science degree from the University of Sydney and I had a 15-year career in IT before joining CHOICE in 2004. CHOICE lets me exercise both sides of my brain; there's nothing I like better than diving into a stack of technical data and turning it into useful, consumer-friendly info for you, our members. (Though sampling pizza and scones from our oven testing is pretty nice, too.) You can find me on Twitter (X) and LinkedIn.

Scott O'Keefe worked at CHOICE from 2004 to 2024. He originally joined as a verifier, and started testing the year after. He went on to become a senior test coordinator in the digital home team and our resident expert on TVs, audio/visual and various other products such as car GPS and phones for seniors. Before CHOICE, Scott worked in IT for 22 years, mostly as a software engineer and team leader for a large insurance company. He also ran his own business, providing in-home PC and home-theatre support. His passions include myth-busting, anime, photography, and collecting vintage telephones and scientific hardware – he has an attic museum at home. He's also passionate about protecting his personal ID and data, so he doesn't have LinkedIn or Twitter accounts.